Navigating through Uncertainty
It can be difficult to plan during a recession when uncertainty is often the only predictable factor. So what do you do? Bnet, a professional website offering business advice, suggests a framework for Discovery-Driven Planning, developed by Wharton professor Ian MacMillan and Columbia Business School professor Rita Gunther McGrath. Their six-step process is intended to gather the information necessary to best navigate through uncertain situations.
1. Framing
This first step requires you to ask a lot of questions regarding your business and its purpose. For example, in order to be profitable, what type of bottom-line must you achieve? How many clients do you need in order to realize that bottom-line? And is your current (or anticipated) business model able to facilitate profitability. The purpose of framing is to articulate your goals and then work backwards to see what steps are required to achieve them.
2. Competitive market reality specification
In order to make the best business decisions you must attain a realistic view of your competition. Benchmarking compares your business with competitors of equal size in order to identify areas of improvement for short and long-term action. Without this data you’re flying blind through an economic storm.
3. Specifying deliverables
This is where you articulate what you want your business to achieve. Your deliverables should not only be realistic but specific. How many clients will you add? How much income will that generate? Once you have a list of specific deliverables you can determine what’s necessary to achieve your desired results.
4. Assumption testing
Whether or not you acknowledge it, your deliverables come with certain assumptions or expectations that must be managed. As you move forward on your action plan, you must take note of these assumptions, and then prepare to test them.
5. Managing milestones
Once you determine what your assumptions or expectations are, you can plan to test them in the form of milestones. In the description of their Discover-Driving Planning process, MacMillan and McGrath explain, “A milestone is a critical, identifiable point in time at which key assumptions are tested. In discovery-driven planning, you plan in detail as far as the limits of current knowledge make sensible, then stop, revisit your assumptions, and replan at each milestone.”
6. Parsimony
As much as possible, you should keep costs down until your assumptions are tested. MacMillan and McGrath suggest that you “think of this step as spending your imagination before your money.”
In today’s uncertain economic environment, it’s important that you use as much information as is available to make strategic business decisions. In order to help you achieve that, Universal Accounting Center offers customized business assessments designed to help you compare your business with the competition, fulfilling step two of the Discovery-Driven Planning process.
UAC Provides Customized Business Assessments for Businesses
Universal Accounting Center (UAC) is in the business of seeing small businesses like yours succeed. And we know one of the ways to accomplish that is to provide you with all the valuable information of a customized business assessment. How does it work? From several of your company’s key business metrics, we will run a full analysis of your organization’s financial health. This includes a follow-up counseling session with one of our profitability coaches to help get your business on the fast track to increased profitability.
Universal’s reports will interpret and explain your industry benchmarks and provide the following customized features:
- Executive Summary highlights strengths
- Industry percentile rankings for 20 major financial ratios
- Interpretation of variances from industry norms
- Bold graphs that show comparisons
- Profit improvement “what if” financial capabilities
- “Discussion Ideas” section that provides a springboard for action
Click here to view a sample business assessment performed by Universal Accounting Center.
You owe it to your business to get a complete financial picture of how it compares to others in the industry. It’s a tool that will enable you to better navigate through the recession. Add to the detailed analysis provided in your business analysis an hour of business consulting, and you have an amazingly great value. Call UAC at 1-(800) 343-4827 for more information about getting your own customized business assessment!
Resources
Girard, Kim. “Three Tools to Manage Uncertainty.” BNET
MacMillan, Ian and Rita Gunther McGrath. “Using Discovery-Driving Planning in Business Building.” October 2002 Wharton@Work

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